What our customers say about us


Quote Start 2Excellent serviceboth online and ovr the phone the staffare very helpful and efficent.Quote End

K Paternoster - 30-Sep


Quote Start 2Very friendly site, easy and quick to complete booking and great value for money.Especially good for those with pre-existing conditions as what could be a complicated information gathering process is made easy.We have been using Columbus every time for every trip. Quote End

S Rosen - 29-Sep


Quote Start 2continually request documents to be sent by post and they are sent by e.mail - a phone call has to be made to say "documents/policy by post" requestedQuote End

E Jorden - 28-Sep


Quote Start 2Very impressed with ease of online application, speed and price of quote, and receipt of emails confirming quote and all details.Easiest and most reasonable holiday insurance I have bought. Quote End

J Jenkins - 26-Sep


Quote Start 2We had to contact your office and found the staff extremely helpful and courteousQuote End

D Jobber - 25-Sep


Quote Start 2Because we have insured with you several times now it would be good if the information we have given previously could appear without having to enter all the medical bits again, otherwise we are more than happy with your site. Quote End

S Smart - 23-Sep


Quote Start 2i have always used columbus direct for my holiday insurance..very cheap prices and website is user friendly.Quote End

Brenden Jones - 20-Sep


Quote Start 2a very good website and a good service at a great priceQuote End

D Macknight - 17-Sep


Quote Start 2As I need pre existing medical cover I found that it was not the easiest to find or navigate It would be helpful if there was a simple one step key to take you to this option instead of going to the regular site first and then being re-directedQuote End

J Ramsden - 16-Sep


Quote Start 2Always use and recommend - great web-siteQuote End

N Thomson - 14-Sep


Quote Start 2The website is fast and easy to use and it is one of the better policies I have found for pre-existing medical conditions. It only took a few minutes to fill in the online medical form and the different levels of cover and prices were clearly described and easy to choose. Documents were emailed straight away with no problems. I would reccomend Columbus Direct for fast, hassel free travel insurance.Quote End

E Frith - 12-Sep


Quote Start 2Having checked quite a few web sites yours was by far the easiest one to navigate and the price was excellent, in view of my age. I will certainly use you again when I travel abroadQuote End

R Barron - 2-Sep


Quote Start 2Very quick quote and excellent after sales service. I have used Columbus a few times now and although not the cheapest, it is a company I feel comfortable with.Quote End

Jim Jones - 2-Sep


Quote Start 2excellent service - good to see such excellence !Quote End

J Ormerod - 2-Sep


Quote Start 2Always very happy with the price - very reasonable and much lower than other insurers. I always recieve great offers from you with great discounts for regular custom.Quote End

L Kennedy - 31-Aug


Quote Start 2An exceptional service from start to finishQuote End

L Sharp - 31-Aug


Quote Start 2Brilliant price for pre-existing medical condition and being able to get cover without phoning and talking to someone was a huge bonus.Quote End

A Helps - 30-Aug


Quote Start 2I always use Columbus for Travel Insurance and have recommended to all of my family. You always provide by far the cheapest quote whilst offering good levels of cover.Quote End

L Mccaughan - 29-Aug


Quote Start 2Columbus offers a very flexible and comprehensive insurance service and a very effective delivery system for all of your insurance documentation. Quote End

R Midgley - 28-Aug


Quote Start 2As we buy travel insurence from you on a regular basis it would be helpful if you could store my information so i could just call it up at any time to save going through it all everytime.Quote End

R Stones - 28-Aug


Quote Start 2Beacause both my wife and I are over 80 years of age and have medical conditions to declare,insurance companies seemed to load any travel insurance quotes we asked for to such an extent that the cost was prohibitive.Then Columbus Direct gave us a sensible quote which enables us to continue having our holidays abroad.Thank you.Quote End

F Davies - 27-Aug


Quote Start 2customer service was excellent. my husband put my previous surname on my travel insurance (we have been married 2 years!!!!) and the chap i spoke to on the phone very quickly ammended it for me and sent an email back with ammendments on very quickly.Quote End

E Hawes - 26-Aug


Quote Start 2I have purchased from Columbus direct before , in fact I was so impressed by the transaction that this is now my third travel insurance with Columbus Direct, I have already Recommended Columbus Direct to many of our friends and family whom I know have agreed with me that Columbus direct are a company who make sure the travel policies are tailored to your needs. Thank you for taking the drudgery out of finding Travel. insurance. HIGHLY RECOMMEND COLUMBUS INSURANCE A COMPANY YOU CAN TRUST .Quote End

S Barnard - 25-Aug


Quote Start 2Columbus Direct was recommended to me by my mother and offered a better quote and clearer information than other sites I looked at. Quote End

C Mckenzie - 23-Aug


Quote Start 2I tried to claim a few years ao when i was on holiday and had to have my appendix removed. Initially there were problems, my friends wasted alot of money on calling to make sure everything was approved, but once it was there were no problems at all.Quote End

M Stewart - 23-Aug


Quote Start 2Straightforward and clear information. Sensible range of cover and options competetively priced.Quote End

M Richards - 23-Aug


Quote Start 2This is my third/fourth time taking out insurance with Columbus. I have nothing but praise for the Company.Quote End

T Smith - 22-Aug


Quote Start 2Columbus Direct offered us the best price and value for our money and made the process simple and straight forward, which is just what we wanted. Quote End

R Costello - 22-Aug


Quote Start 2As a customer with Pre medical conditions, it was easy to complete the medical questionairre and know that I have bought the right insurance.Quote End

D Ralph - 20-Aug


Quote Start 2As an older person (66)I appreciated the menus to enable entry of medical conditions without the need to make telephone calls, as with other providers. The website is easy to use and your follow-up marketing is helpful without being 'pushy'. Even this survey is easy to use!Quote End

D Finney - 18-Aug


Quote Start 2As a 79yr. old I fojnd the on-line booking fairly straightforward even including completion of the "existing medical conditions"!!!Quote End

C Woods - 17-Aug


Quote Start 2As a YHA member, I find the discount through Columbus to be very helpful. The options available are easy to understand and purchase. Quote End

N Barbosa - 17-Aug


Quote Start 2Columbus Direct was recommended by a friend for giving good value. Adding preexisting medical conditions is far easier than any others I have tried. Good after sales communications Quote End

J Ward - 17-Aug


Quote Start 2Great product especially with very competitive add on health insurance. Would highly recommend Columbus and will use again.Quote End

Jessica Stein - 17-Aug


Quote Start 2The 15% off voucher for my birthday was a great promotional tool - I only booked with Columbus thanks to that offer. I can't comment on the service as yet, as I have not yet gone on holiday - I hope I won't have to make a claim, fingers crossed!Quote End

N De Rose - 16-Aug


Quote Start 2I always use Columbus and have been very happy with the serviceQuote End

S Grundy - 14-Aug


Quote Start 2Your service is excellent and it has made my journey plans very comfortable. Thank you.Quote End

N Gomes - 13-Aug


Quote Start 2Always a good, efficient service! I started using Columbus 20 years ago when I was a student travelling the world. I now have 2 children and a husband and we all travel the world.... still using Columbus. Wouldn't think of using any other insurance company.Quote End

S Bardouille - 13-Aug


Quote Start 2Columbus is always the first place I go to for travel insurance, the policies are cheaper than other companies and cover everything I need.Quote End

T Dyer - 12-Aug


Quote Start 2As an amateur web user you site is clear and easy to use no unneccessay waffleQuote End

C Matthews - 10-Aug


Quote Start 2I have used Coloumbus for over 10yrs now, always pleased with the service.Quote End

P Parmar - 8-Aug


Quote Start 2Excellent fast service. We are not penalised for having a disabity (like other insurers!). Very good quote. Second time used - will also use again. Quote End

N Griffiths - 8-Aug


Quote Start 2The acid test would come if we had to make a claim, but in terms of the product offered, the price and the convenience of the web site it's up there amongst the very best (and we love your TV adverts).Quote End

A Stephenson - 7-Aug


Quote Start 2Actually for value for money and easy of service Colubus direct should be everyone's first choiceQuote End

B Healy - 7-Aug


Quote Start 2Very straightforward, providing a lot of choice. Good customer services.Quote End

S Franz - 5-Aug


Quote Start 2Extremely good service, including the response I got when I telephoned Customer Services.Quote End

J. Sumner - 5-Aug


Quote Start 2Very happy at ease of getting travel insurance. Took no time at all and I am completely satisfiedQuote End

E. Donnelly - 1-Aug


Quote Start 2easy site to use and very helpful when you need to contact especially if you need to claimQuote End

L Glover - 1-Aug


Quote Start 2Have used this company for the last 5 years and don't even bother looking at other quores now!Quote End

H Morris - 30-Jul


Quote Start 2Unfortunately I was the victim of an attack on holiday. However, the service I and my family received in returning home early and making a claim was helpful, caring, professional. It could not have been better.Quote End

K Fahy - 30-Nov

Next >>