Adventure holidays are all about exploring new and thrilling ways to have fun. You might want to try scuba diving, jet-skiing, deep-sea fishing or zorbing – the excitement’s yours for the taking. The only limit is your imagination!
We believe that you should be able to get out there and make the most of the world. That’s where our adventure travel protection comes in – it’s your way of ensuring you’ll be 100% ready for your brilliant break.
Did you know that Columbus Direct holiday insurance includes 150 sports and activities as standard? If you’ve always wanted to try something new, this is your perfect opportunity. Of course, you may have a few queries. We’ve answered some frequently asked questions below – just scroll down to find out more. If you can’t find the answer that you’re looking for, give our customer services team a call on 0800 0680 060. They’ll be happy to help.
How many activities do you insure?
Adrenaline junkies, rejoice. We include over 150 extreme sports and activities for no extra charge. Fancy trying bungee jumping? No? Check out our sports and activities list to find if your new thrill is covered.
I want to do sports which aren’t listed. Can you still insure me?
If you can’t see your chosen activity listed, give our customer care team a call. They’ll be pleased to help.
Will you be able to help me if I’m scuba diving?
Definitely – our scuba diving policies will give you the confidence to make some new underwater friends! We provide cover for scuba diving down to 30 metres, and can extend this down to 40 metres for a small additional fee. Remember that you’ll also need the right qualifications to dive this deep!
Will you be willing to fly me home to receive treatment, or will you treat me abroad?
It depends on what’s happened. Our medical team will assess you and decide the best thing to do. Whether you need to be treated abroad, or flown back home, your health is our number one priority.
Can you fly people out to see me if I’m hospitalised, and I need them?
Yes, because we understand that it’s great to have support when you need it. We are happy to fly out one person - a family member or a friend - to be with you during your hospital stay. We will book you replacement flights home if you miss your original flight, and also take care of your guest’s travel home.
Will you also cover the cost of any equipment hire, such as helmets?
You wouldn’t go kayaking without a life jacket – why would trying an extreme sport abroad be any different? Protective gear is essential, and it’s up to you to pay for it, and to make sure you’re safe.
How long will you pay for my hospital stay? Is there a time limit before I’m flown home?
This all depends on you, and any treatment you need. The medical team will make sure that you’re comfortable and ready to travel before you’re flown back to your home country.
If I need a doctor or a nurse on the plane with me, will you take care of that?
Absolutely - we can arrange for a member of medical staff to accompany you, and take care of you during the flight. We can even make sure you have another seat booked next to you, if you need the extra space.
I will need a taxi to my home when I get back to the UK. Will you be able to provide one?
If we helped you fly home, then we’ll also book a taxi trip to your house or the nearest hospital.
If I need follow-up treatment in the UK, can you arrange this?
Once you’re home, any further medical treatment can be sorted through the NHS or any health schemes you may be a part of. We do provide a small benefit for physiotherapy, which should provide a couple of sessions to help you recover.
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