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New handy tool takes the guesswork out of baggage allowances

When you’re packing for your holiday and you’re unsure of your airline’s baggage allowance, it can mean hours of trawling through a company’s website, looking for answers. Things can get especially tricky if you’re trying to take a bike abroad, a buggy, or other types bulky sports equipment. Howeve... Read more

Lost baggage and British Airways: How do they find your bags?

We’ve all been there once. You hop off the plane, and head to arrivals to pick up your suitcase. You wait by the conveyor belt, and nothing happens - your bag’s nowhere to be seen. What do you do next? Karin Timothy is an Arrival Services Manager at British Airways. She’s worked in various capaciti... Read more

What does your luggage say about you?

Whenever we travel, most of us like to take a few steps to give our fellow holidaymakers a favourable impression of the Brit Abroad: buying new clothes, learning some key local phrases, dropping a few pounds or keeping the kids in check. No one wants to be that family or couple that everyone steers ... Read more

How to avoid holiday rip offs

Hands up if you've ever fallen foul of hidden costs? Us too. From airline check-in charges and baggage fees to the exorbitant cost of hotel Wi-Fi, it’s easy to be held to ransom over hidden costs on holiday. The extras all add up, so it’s worth being aware of some of the pitfalls. Major high stree... Read more

Crocodile escapes on a plane bound for Melbourne

Yesterday, 24 September 2012, Qantas confirmed that a crocodile had managed to break free during a flight bound for Melbourne. The reptile escaped from its cage on the flight that took off from Brisbane, last week, and was found roaming free in the cargo hold. It was discovered by a shocked baggage... Read more

Five cool things to pack this summer

Beyond flip flops and factor 30, take a look at our top five must-have items for your summer holiday this year. If you only pack one thing in your suitcase this summer, make sure it's one of these. And underwear. Please don't forget your underwear. 1) Fisheye smartphone lens Treat yourself to a ge... Read more

The holiday items that Brits can't live without

If you could only pack ten items for your next holiday, what would they be? Take a tip from our handy infographic... Read more

Holiday to-do list: 10 questions to ask yourself before you fly

Preparing for a holiday can be exciting, but it’s also vital that you focus on the task at hand and make sure you’re totally prepared for your trip. Here’s a useful guide to tying up and loose ends before you go - from holiday insurance to packing like a pro, here are ten things you need to know. 1... Read more

Passenger reunited with luggage 20 years after losing it

Most of us would give up on lost luggage if a few weeks went by with no word - so imagine one passenger's surprise when she was reunited with her lost suitcase two decades later. Maria Dellos, an art shop owner from Arizona, was called by a Transportation Security Administration agent who told her ... Read more

Londoners and Welsh most likely to claim for lost bags and medical expenses

We've been busy conducting some research into what people in different parts of the UK are most likely to claim for - and Londoners and the Welsh are topping the list for lost bags and medical claims. People living in South West London are the most likely to claim for baggage which has been lost, s... Read more

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