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Flight attendants reveal their secret confessions

Are you a nightmare passenger? You're probably not - we're not accusing you or anything - but let's face it. Some people are. It's nearly always the airline staff who take the brunt of moronic behaviour. And believe us when we say they've seen it all, from vomiting due to too much booze to shouting ... Read more

A hotel concierge reveals what he really thinks about his guests

Long hours, irate customers, lots of pressure and the occasional fistfight; what's it really like working in a hotel? We've been speaking to the concierge of a well-known London hotel, and he's revealed what it's really like to be the face - and brain - of a huge establishment. "Firstly, I'd like ... Read more

Airline boss's daughter shames crew member off flight for nut faux pas

The next time you're having a bad day at work, spare a thought for this poor cabin crew member, who was unceremoniously ordered off a flight for serving nuts wrongly. Heather Cho, the daughter of Korean Air Lines' chairman Cho Yang Ho, boarded a Korean Air Lines flight from New York to Seoul on Dec... Read more