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Channel Tunnel delays rife as services resume

Rail services through the Channel Tunnel have started again after a safety scare on Saturday - but passengers have been warned delays can be expected. Eleven Eurostar trains were cancelled on Sunday, January 18, as the tunnel was closed due to a fire on a lorry. The incident, which happened in the... Read more

Easter flight delays: Columbus Direct offers customers free lounge access

We can’t wait for the upcoming Easter holidays - and we bet that you can’t, either. Will you be planning on exploring a new city, making the most of the last few days of skiing, or sunning yourself on a beach? Either way, the Easter break is a great opportunity to unwind. Whether you’re heading awa... Read more

Enjoy free lounge access if your flight’s delayed

There’s nothing worse than sitting around the airport when your flight’s delayed. The crowds, the lack of space and the uncertainty of when your flight’s due can lead to rocketing stress levels - and we think that’s unacceptable. So, if you buy a travel insurance policy with Columbus Direct, we’ll ... Read more

Airport lounge access made easier for families facing delays over half term

If you're travelling with your family, especially if you have small children, flight delays can put a dampener on what should be a cheerful start to your holiday. That's why we've decided to reduce the threshold for our airport delay benefit to just one hour, instead of the usual two hours, during ... Read more

How you can claim if your flight is delayed or cancelled over the Christmas period

Barring illness abroad or losing their passport, a traveller’s worst nightmare is arriving at the airport and seeing signs saying 'Delayed' or, even worse, 'Cancelled'. Not great at any time, but potentially horrendous, especially if you’re travelling to see friends or family for the Christmas break... Read more

Less than one third of air passengers are claiming for flight delay compensation

New research from money.co.uk has shown that 30% of air passengers aren’t claiming for compensation after flight delays. The study has claimed that 70% of people surveyed about their flying habits admitted they didn’t know they could claim compensation - and plenty of people though the maximum amou... Read more

Strikes in Portugal will cause delays

Flights to and from Portugal will be disrupted as a result of a series of walkouts planned by Portuguese Air Traffic Controllers. Thousands of passengers face having their flights cancelled or delayed as airport staff are planning 24-hour strike action tomorrow starting at midnight, which will exte... Read more

Olympics cause 40% of Brits to delay summer holidays

Two out of five people are juggling their holidays because of the games One in ten have decided against a foreign holiday London 16 July 2012 – With just a couple of weeks to go until the London Olympics, travel insurance specialist Columbus Direct has found that many Brits are planning their ... Read more

Travel Delays likely as Lufthansa cancels flights

People flying in and out of Germany will experience travel delays as Lufthansa cancels flights due to a second strike. At least three airports – Frankfurt (Germany’s busiest airport), Tegel Airport in Berlin and Munich airport are affected by the industrial action. Lufthansa has cancelled 190 fli... Read more

Claim compensation for your delayed summer flight

According to new research by flightright.co.uk, as many as one in five flights leaving the UK were delayed this summer - but passengers can still claim compensation from the airlines they travelled with. Flights from Gatwick to Spain were the worst affected, and people travelling to Barcelona affec... Read more

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