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Columbus to the rescue! Two customers tell us how we saved the day

As you know, we’re in the business of taking care of you and your family if something goes awry when you’re abroad. And we’re good at it. We’ve been protecting travellers since 1988, and we’ve made sure that you can have access to the support and cover you need while you’re travelling. However, don... Read more

Londoners and Welsh most likely to claim for lost bags and medical expenses

We've been busy conducting some research into what people in different parts of the UK are most likely to claim for - and Londoners and the Welsh are topping the list for lost bags and medical claims. People living in South West London are the most likely to claim for baggage which has been lost, s... Read more

What our customers say...

It’s always lovely to receive letters and emails from our customers, especially when there is a happy ending to what has been a difficult holiday experience. Here is a selection of some of the recent communications we’ve received. A mother’s worst nightmare: 'I would just like to thank you for al... Read more

Do star signs influence insurance claims?

Comparing over 20,000 customers’ dates of birth and the claims they made, data analysts at Columbus Direct found that Taurus, Aries and Gemini are the three signs most likely to make a claim on their travel insurance – and that usually-adventurous Sagittarians are the least likely to make a claim.Wh... Read more

Ski Safety with Chemmy Alcott

Our favourite Winter Olympian, Chemmy Alcott, said in our last post how her passion pushes her to go up against the dangers involved in Alpine Skiing, and she’s been up against plenty of obstacles, including another leg break recently in late August. “Despite having broken my leg 164 days out from t... Read more

The Arctic V reveal their training tips for The Arctic Circle Race

Let us make ourselves absolutely clear - The Arctic Circle Race will be the toughest test The Arctic V have faced yet. The three-day challenge will take it out of our five intrepid athletes - so it’s vital that they train well. We spoke to Max Willcocks about the training that they’re undergoing,... Read more

What does your luggage say about you?

Whenever we travel, most of us like to take a few steps to give our fellow holidaymakers a favourable impression of the Brit Abroad: buying new clothes, learning some key local phrases, dropping a few pounds or keeping the kids in check. No one wants to be that family or couple that everyone steers ... Read more

Questions about holiday insurance for the over-65s

We love to hear from over 65s who want to insure their holiday with us - it’s great to see older people planning the trip of a lifetime. You may have some questions about how your age affects your policy; we’ve answered some of the most common ones below. If you have any other questions, please giv... Read more

How to become a skiing instructor

If you’re already getting excited about the start of the ski season, you’re probably dreaming of untouched pistes, hazy evenings enjoying some après-ski and the feeling of utter satisfaction when you feel your boots snugly click into your skis. Don’t tell us you’ve never thought about doing this for... Read more