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Ryanair fined €550k for poor customer service

Ryanair, the budget airline, has been fined €550k by the Italian competition watchdog AGCM after huge numbers of customers complained about the company's premium rate phone line. According to The Australian, people found it 'difficult and unreasonably expensive' to find alternative flights, claim r... Read more

Education experts call for term time fines to be abolished

Just when parents were getting used to the idea of a fine if they take their children out of school, education experts have urged headteachers to look at each absence on a case-by-case basis.Until last September, heads could grant up to 10 days' leave a year for family holidays in 'special circumsta... Read more

Hotel which fined couple for leaving negative review under investigation

A hotel in Blackpool that took £100 from a couple's credit card after they wrote a negative review about them is being investigated by Trading Standards. The Broadway Hotel, which is ranked on TripAdvisor as Blackpool's 858th most popular hotel out of 894, has received 147 'terrible' reviews, and 2... Read more

Catching British nationals out abroad

FCO encourages people to be better prepared by researching the local laws and customs of their holiday destination before travel. Every year British nationals risk getting caught out by local laws and customs when travelling overseas.  From driving a dirty car in Russia, to wearing camouflage cloth... Read more

Low-cost Spanish airline Spanair collapses

TravelMole.com has today reported the collapse of Low-cost Spanish airline Spanair. The Barcelona-based airline has ceased operations leading to 647 flight cancellations and leaving more than 20,000 passengers stranded. UK low cost airlines, EasyJet and Ryanair are both offering options to passeng... Read more

Top 3 long weekend breaks for couples

Aw, so you've met someone new? We're delighted for you. Truly, we are. And now you're heading off on your first minibreak! But where to go? Luckily, we have some ideas lined up...SevilleAlthough it doesn't have the same reputation as Paris or Rome when it comes to romance, Seville is actually a wond... Read more

Chemmy Alcott Interview - What's Next?

As a proud sponsor of Chemmy Alcott we were thrilled to watch her race at Sochi, her fourth Olympics, and place 19th. To come back from a leg break in August and perform so well for Team GB in February is a prime example of a strong women who just does not give up. So we can't imagine she preparing ... Read more

Festive treats from around the world

Christmas wouldn't be Christmas without some sweet treats to feast upon, so here are some of our favourite Christmas recipes from around the globe. They're great for a Christmas get together, or if you'd like to bring in a little something for your colleagues... Spitzbuben or ‘little rascals’ Make... Read more

The Ultimate Guide to Edinburgh

The capital of Scotland is a cultural hive of activity, and regardless of what floats your boat, it's great place for a lad's weekend, a hen party with a difference, or a quiet couples' weekend. Crowned the first City of Literature, home of the Fringe, the National Galleries, one of the best zoos i... Read more

Why Chemmy Alcott gives 100% in Olympic training and interviews

If you saw the Clare Balding show on BT Sport on Friday night, you would've heard Chemmy Alcott rush through the story of her near death experience, then launch into an exuberant description of the single-mindedness that drives her towards her fourth Olympics. She even ending up putting words in Mar... Read more

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