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Columbus saves holiday from becoming a disaster

Dear Sirs, I had to write to let you know that your wonderful new service has saved our 'Once in a Lifetime' holiday from becoming a disaster. When I tried to input the flight details for our future holiday into your website, the outward flight loaded without a problem. However when I tried to loa... Read more

What our customers say...

It’s always lovely to receive letters and emails from our customers, especially when there is a happy ending to what has been a difficult holiday experience. Here is a selection of some of the recent communications we’ve received. A mother’s worst nightmare: 'I would just like to thank you for al... Read more

How to winter-proof your home

Game of Thrones' Ned Stark was right to look so miserable when he announced that winter was coming. You're absolutely right, Ned. 'Tis the season of frozen pipes, clogged gutters and leaky roofs - but with a bit of forward thinking, you can protect your home this winter. These are the practical ch... Read more

How to keep your home secure during the Christmas holidays

Although we all take time off over the Christmas holidays, thieves don't - and the season to be merry can very often turn into the season to be burgled. This December, don't let your guard down and become a victim of crime; here's how to keep your home safe. If you're going away: If you're planni... Read more

How to add value to your home in six easy ways

If you want your house price to rise, it's best to invest wisely - a misplaced patio, dodgy paint job or incongruous conservatory can knock thousands off the price of your home. However, there are some clever tips and tricks you can utilise in order to boost the value of your home. 1) Faster broad... Read more

South Africa: New rules in place for travelling with children

If you're travelling to South Africa with children under 18 this year, some laws have changed which you should be aware of. From June 1, the Immigration department in South Africa is changing the requirements for all children travelling to, from or transferring through South Africa. Here are the ne... Read more

Ten ways to keep your home secure during your summer holiday

It's easy to get caught up in the hype and excitement when you're preparing for your summer holiday - but don't forget that a home left unattended for a week can draw the attentions of burglars. Here's how to lock up properly and make sure that your home is as secure as possible. 1) The best course... Read more

Travelling with medical conditions: How to stay healthy abroad

Taking a trip when you have a condition can make even the most experienced traveller nervous. Luckily, we’re on hand to ensure you can make the most of your time away. Here is some advice to help you stay safe while on holiday. Why do you need to declare medical conditions? If you’re travelling an... Read more