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Lost baggage and British Airways: How do they find your bags?

We’ve all been there once. You hop off the plane, and head to arrivals to pick up your suitcase. You wait by the conveyor belt, and nothing happens - your bag’s nowhere to be seen. What do you do next? Karin Timothy is an Arrival Services Manager at British Airways. She’s worked in various capacitie... Read more

Londoners and Welsh most likely to claim for lost bags and medical expenses

We've been busy conducting some research into what people in different parts of the UK are most likely to claim for - and Londoners and the Welsh are topping the list for lost bags and medical claims. People living in South West London are the most likely to claim for baggage which has been lost, st... Read more

Holidaying Brits get lost for 2.2m hours per year

If you thought that we were a nation of savvy travellers, think again. It appears that when we're on holiday, Brits abroad are losing a staggering 21.9m hours of their breaks because they're getting lost.That's right - we're all able to negotiate the Tube without a moment's hesitation, we always man... Read more

Passenger reunited with luggage 20 years after losing it

Most of us would give up on lost luggage if a few weeks went by with no word - so imagine one passenger's surprise when she was reunited with her lost suitcase two decades later. Maria Dellos, an art shop owner from Arizona, was called by a Transportation Security Administration agent who told her ... Read more

The best holiday insurance for families: What you need to know

Going away as a family is the last word in relaxation; you’re all together, doing what you love, and enjoying some quality time. It’s a time of year you can all look forward to - ice cream, sandcastles and the sea are waiting for you. Maybe a friendly dolphin will pop by to say hello? Well, you neve... Read more

Five ways to make the most of your trip to Morocco

It's classed as a European destination, but once you arrive, you'll see that Morocco is African through and through. From soaking away your cares in a hammam to filling your suitcase with cheap pottery, rugs and bags and drinking mint tea on shop terraces, Morocco is a destination that suits groups ... Read more

Travelling as a student: Your questions answered

We believe that the world is yours for the taking, and travel’s a great way to relax while you study. Your time off is important, and feeling secure and confident about your travel insurance will help you get off to the best start. Students and their parents often have many questions about their pol... Read more

Travelling as a family? Your questions answered

Going away as a family is the last word in relaxation; you’re all together, doing what you love, and enjoying some quality time. We’re here to make sure you feel protected on your trip, so you can make the most of your time away. Got any queries about Columbus Direct holiday insurance for children? ... Read more

Student travel insurance: What you need to know before you leave

You’re off on holiday! Excellent news. You don’t need us to tell you that you’re going to have a fantastic time. The world is yours for the taking, and travel’s a great way to relax while you study. The trip’s bound to be fun, inspiring, and hugely exciting – especially if it’s your first time away.... Read more

Low-cost Spanish airline Spanair collapses

TravelMole.com has today reported the collapse of Low-cost Spanish airline Spanair. The Barcelona-based airline has ceased operations leading to 647 flight cancellations and leaving more than 20,000 passengers stranded. UK low cost airlines, EasyJet and Ryanair are both offering options to passeng... Read more

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