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Brit tourist charged thousands for downloading data abroad

When Patricia Al accidentally downloaded two episodes of My Family when on holiday in Turkey, the only thing she should have worried about was wasting an hour of her life watching the dullest sitcom ever made. However, she was in for a shock when she returned to the UK, as she discovered that she'd... Read more

Ryanair fined €550k for poor customer service

Ryanair, the budget airline, has been fined €550k by the Italian competition watchdog AGCM after huge numbers of customers complained about the company's premium rate phone line. According to The Australian, people found it 'difficult and unreasonably expensive' to find alternative flights, claim r... Read more

Just so you know, the FCO is not directory enquiries

Recent enquiries received by Foreign & Commonwealth Office staff in Spain include a request for Phil Collins’ telephone number, and a man reportedly asked staff to contact his dominatrix after she had left him stranded at the airport The Foreign & Commonwealth Office is attempting to remind... Read more

Five cool things to pack this summer

Beyond flip flops and factor 30, take a look at our top five must-have items for your summer holiday this year. If you only pack one thing in your suitcase this summer, make sure it's one of these. And underwear. Please don't forget your underwear. 1) Fisheye smartphone lens Treat yourself to a ge... Read more

The holiday items that Brits can't live without

If you could only pack ten items for your next holiday, what would they be? Take a tip from our handy infographic... Read more

Gadgets and tech to keep elderly people safe at home

Making sure that an elderly relative stays safe in their home can be stressful - if you're not living with them, you can't be around 24/7 to make sure they're OK, and making constant phone calls and visiting them can be draining for you both. We've compiled a list of the best gadgets for the home t... Read more

Greek strikes set to affect Athens airport tomorrow

Greece will shut airports for a full day for the first time this year as the union representing at least 400,000 state workers plans a 24-hour strike to protest austerity measures aimed at winning European Union rescue funds. The country’s largest public-sector union, known as ADEDY, called the str... Read more

Holidaying Brits get lost for 2.2m hours per year

If you thought that we were a nation of savvy travellers, think again. It appears that when we're on holiday, Brits abroad are losing a staggering 21.9m hours of their breaks because they're getting lost.That's right - we're all able to negotiate the Tube without a moment's hesitation, we always man... Read more

How to beat the ten most popular travel scams

Many of us have been scammed on holiday; sadly, it comes with the territory. Tourists are always easy to prey upon as they're in an unfamiliar country and may not be as confident as they would be back home, and thieves and con artists know this. However, there are ways you can outwit them. Familiar... Read more

What's working as a holiday rep really like?

When you think of holiday reps, you might be tempted to think of the following attributes: Booze. Late nights. Naughty goings-on. Sun. Sand. Sedatives (not really). You’re probably curious, right? We were too, so we decided it would be a good idea to interview an ex-rep to see what their job was re... Read more

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