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To contact or Sales Agents and  Customer Service teams:

Tel: 0845 888 8893      
Email: admin@columbusdirect.com

Other contact details

Making a claim can sometimes appear complicated and even daunting, which is why we provide a full guide to help you validate your claim and help us deal with your claim quickly and fairly.

Go to Claims page

We've complied a comprehensive set of frequently asked questions to help you find the answer to all your travel insurance questions.

Go to FAQs 

Click here to view our policy wording.

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A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Such cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You are not obliged to accept a cookie that we send to you, and you can in fact modify your browser so that it will not accept cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org

Columbus takes our customers' desire for privacy seriously and we are committed to complying with the UK Data Protecion Act 1998.

Read our full security and privacy statement here.

Visit our press office for any press or media enquiries, including the contact details of our PR agency.

Our press office also includes links to our press releases, awards, history and images and logos.