Contact Us Details

Emergency assistance

If you are a US resident and you need assistance, please use the following telephone number for worldwide assistance:

1.800.826.1300
1.715.345.0505  (collect call)

 

Claims

If you want to file a claim, please contact:

1.800.826.1300  Available Monday - Friday 7am. - 7pm. CST

You will receive a customized claim form that you can submit. Instructions on how to submit your claim and what documents to attach are included. For more useful information and tips about filing a claim, click here.

 

Customer Service

If you have any questions or if you would like to buy a plan over the phone, the customer service team will be delighted to help you. Please mention clearly that you have a question after visiting the Columbus website.

Telephone:

1.800.826.1300
1.715.345.0505  (collect call)

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Don't live in the USA?

The contact details above apply to residents of the United States of America. If you live in a different country, your assistance and claims information may be different. Please select your country of residence using the flag at the top of the page.