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Columbus to the rescue! Two customers tell us how we saved the day

As you know, we’re in the business of taking care of you and your family if something goes awry when you’re abroad. And we’re good at it. We’ve been protecting travellers since 1988, and we’ve made sure that you can have access to the support and cover you need while you’re travelling. However, don... Read more

Ski and Snowboarding Shows: Horizon in Bulgaria

If there's one event you should attend, it's Horizon. When is it? March 12 - 17, 2016. Where? Bansko Ski Resort, Bulgaria. How much are tickets? This is another great one for winter sports fans who are trying to stick to a budget - you can book accommodation and a festival ticket from just £17... Read more

The ultimate guide to Altitude Comedy Festival in Austria

Comedy, skiing and a few beers - what could be better? When is it? January 2017 - dates TBC. Where? Mayrhofen, Austria. How much are tickets? Altitude offers two types of tickets - you can buy a wristband-only pass if you’re a local, or you can splurge on an all-inclusive package, so accommoda... Read more

Lost baggage and British Airways: How do they find your bags?

We’ve all been there once. You hop off the plane, and head to arrivals to pick up your suitcase. You wait by the conveyor belt, and nothing happens - your bag’s nowhere to be seen. What do you do next? Karin Timothy is an Arrival Services Manager at British Airways. She’s worked in various capaciti... Read more

Cheat’s Guide to Seville: How to make the most of your Spanish break

Proud, colourful and exuberant, Seville is the ultimate city break for people wanting to discover ‘authentic’ Spain. As Spain’s fourth-largest city, you’d expect Madrid or Barcelona to dwarf Seville in comparison - and this simply isn’t the case. The 71,000 people who call Seville home have ensured... Read more

Summer flight delays and cancellations on the rise

For many people, summer holiday is not a necessity, but a must. Whether it’s a beach holiday, a road trip, an adrenaline-filled adventure, or an exotic vacation in the Far East, summer seems like the perfect time to get away from the hectic rush of everyday life to relax, unwind and replenish energy... Read more

Hurricane Irma tears path through the Caribbean and Florida

Hurricane Irma tears path through the Caribbean and Florida Travellers heading to the Caribbean and Florida over the weekend are justifiably on high alert about the progress of Hurricane Irma. Already tearing into the eastward islands of Turks and Caicos on Thursday night, Irma has been upgraded to... Read more

Partnerships help budget airlines expand destinations, go long-haul

European budget airline easyJet has formed partnerships with two other airlines to do what larger airlines have easily done for many years – allow passengers to book an entire journey from its website involving more than one airline. It might not seem like much of a big deal to the average flyer bu... Read more

Where to head for some winter sun that won’t break the bank

No one quite gets used to the cold, dark mornings and the few hours of daylight that we actually get - and if we're lucky, the big yellow thing in the sky appears and lures people outside, only for it to be deceiving and it's still cold enough to send a chill though your bones. All that may seem a ... Read more

Airlines and Airports to avoid if you don't want a delay

When it comes to holidays, you’d ideally want to be stress free as soon as you clock out of your final shift at work. If you’ve been planning your trip for months, exploring a new city and all the sights that come with it – or whether you’re laid back and heading straight for the beach, you’ll wa... Read more

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