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Ryanair fined €550k for poor customer service

Ryanair, the budget airline, has been fined €550k by the Italian competition watchdog AGCM after huge numbers of customers complained about the company's premium rate phone line. According to The Australian, people found it 'difficult and unreasonably expensive' to find alternative flights, claim r... Read more

Ryanair bans booze on Ibiza flights to avoid drink-related problems

In a bid to cut down on booze-fuelled dramas, Ryanair has decided that duty-free alcohol is to be banned on all flights from the UK to Ibiza this summer. This means that if you're planning to purchase a large bottle of Stolli the minute that you're through security and take large, heroic swigs thro... Read more

Low-cost Spanish airline Spanair collapses

TravelMole.com has today reported the collapse of Low-cost Spanish airline Spanair. The Barcelona-based airline has ceased operations leading to 647 flight cancellations and leaving more than 20,000 passengers stranded. UK low cost airlines, EasyJet and Ryanair are both offering options to passeng... Read more

Strikes in Portugal will cause delays

Flights to and from Portugal will be disrupted as a result of a series of walkouts planned by Portuguese Air Traffic Controllers. Thousands of passengers face having their flights cancelled or delayed as airport staff are planning 24-hour strike action tomorrow starting at midnight, which will exte... Read more

The cheapest times to book your winter getaway

Booking a winter break can be a fraught affair; yes, it's a bit cheaper than jetting off in the summer, but everyone else has had the same idea. How frustrating. However, there are ways to bag a break for a bargain... Flight comparison site Skyscanner has been doing some research, and they've worke... Read more

New research reveals the world's safest airlines

If you're a nervous flier, you'll love this. German-based company The Jet Airliner Crash Data Evaluation Centre has analysed all serious incidents suffered by airlines since 1983, and has produced this year's Safety Index. That's right - they've listed the safest (and unsafest!) airlines to fly wit... Read more

Qatar Airways named the 'Airline of the Year'

Congratulations are in order for Qatar Airways; the Middle-Eastern airline has scooped the prestigious 'Airline of the Year' award at the annual World Airline Awards, which took place at the Paris Air Show on Tuesday. After losing the coveted number one spot to Cathay Pacific last year, Qatar are b... Read more

Life as a pilot: What’s working for easyJet like?

Steve Hochkins has been working for easyJet for twelve and a half years, and has worked as a professional pilot for 33 years. His career in aviation started with the Air Cadets when he was 13, and very soon after joining he realised he’d like to be a pilot. Post A-levels, he joined the RAF, where h... Read more

Holiday to-do list: 10 questions to ask yourself before you fly

Preparing for a holiday can be exciting, but it’s also vital that you focus on the task at hand and make sure you’re totally prepared for your trip. Here’s a useful guide to tying up and loose ends before you go - from holiday insurance to packing like a pro, here are ten things you need to know. 1... Read more

Easter flight delays: Columbus Direct offers customers free lounge access

We can’t wait for the upcoming Easter holidays - and we bet that you can’t, either. Will you be planning on exploring a new city, making the most of the last few days of skiing, or sunning yourself on a beach? Either way, the Easter break is a great opportunity to unwind. Whether you’re heading awa... Read more

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