If you have any questions or if you would like to buy a policy over the phone, our customer service team will be delighted to help you:
| By telephone | +44 (0) 870 033 9573 |
| from abroad | +44 208 253 5087 |
| By email: | international@columbusdirect.com |
If you are a customer of Columbus Direct and need medical assistance please use the following telephone number for worldwide assistance:
| Worldwide Assistance | +44 (0) 870 905 8545 |
If you want to file a claim under your travel insurance policy, please contact our claimshandler:
Claims Settlement Agency Ltd.
308-314 London Road
Hadleigh Essex SS7 2DD
United Kingdom
| Telephone | +44 (0) 1702 553 443 |
| Fax | +44 (0) 1702 553 231 |
| info@csal.co.uk |
For more useful information and tips about filing a claim, click here.
Residents of Portugal only, please click here for information regarding the new Complaints Procedure.
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Columbus Direct (a trading style of Columbus Travel Insurance Services Ltd) is a specialist travel insurance intermediary which is authorised and regulated by the Financial Services Authority. |