About Us

About Columbus

Columbus Direct is a leading travel insurance specialist, established in 1988. We have a history of innovation in the industry, including being the first company to sell travel insurance direct to the consumer in the UK and also the first to fully sell online (including providing policy documents by email in PDF format).

Customer satisfaction and value for money are the driving forces behind Columbus Direct and we pride ourselves on providing a quick, efficient and hassle-free service.

We have covered over 15 million holidaymakers since 1988 and our latest customer surveys show that over 95% of customers would recommend us to their friends and family. See our customer reviews page here.

Over the years Columbus has won multiple awards including the ITIJ Travel Insurance Intermediary of the year 2013, 2012 and 2008, The Best Customer Focus Award from the Best Business awards, Best Internet Travel Insurance provider from Your Money Direct, over 10 Which? Best Buy awards 2006-2009 and also the Best Travel Insurance Provider award from the Personal Finance Awards 2011 and 2012.

You can rest assured that by arranging your travel insurance through Columbus Direct you are dealing with a reputable company. We are authorised and regulated by the Financial Conduct Authority and also operate a claims charter. Our underwriter is a travel insurance specialist and a member of the Financial Ombudsman Scheme (FOS).

COLUMBUS TRAVEL INSURANCE SERVICES LIMITED. 

Reg. No. 2642155. Registered in England & Wales. Reg. Add: Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU.


About Collinson Group

Collinson Group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, Insurance and Assistance.

The group is built on a history of success within the travel and financial services sectors providing unrivalled insight and expertise around consumers and frequent travellers, creating and delivering products and services that increase engagement, loyalty and value for customers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,500 staff, and managing over 20 million end customers. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access programme, Priority Pass™ to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Visit the Collinson Group Website