Help


If you’ve got a query about our products, your policy or making a claim there are a range of ways we can help you:

For help with travel insurance

Go to our FAQ section for a list of commonly asked questions.

If you can’t find the answer to your question please contact us:

Tel no: 0800 068 0060

Email: mailto:customer.services@columbusdirect.com

For help with life insurance

Go to our FAQ section for a list of commonly asked questions.

If you can’t find the answer to your question please contact us:

Tel No: 0800 1975 777

Email:  mailto:info@directlife.co.uk

Alternatively you can use the Contact Us form and we’ll get back to you

Can’t find what you are looking for? Use our search facility at the top of the page or click on our site map.