Customer Reviews

Help on holiday

Last year while in turkey on holiday I was unfortunate to end up in hospital I gave them my details of travel insurance and they dealt with it when I got out and back to my hotel Columbus had a nurse phone me to see how I was doing and before I was due to travel home one of there team called me to make sure I was fit to fly they also confirmed this with the hospital who sent someone out to my hotel to see me to give me a certificate to take to the airport to make sure I got the best seat possible Columbus were excellent in there treatment for me sadly I had to use it again in May this year again no problems I would recommend Columbus to anyone traveling and looking for insurance that is why I have renewed my insurance with the. for another year. Read more
5 stars


No Stress Travel Insurance!

I have taken travel insurance with Columbus Direct several times and would highly recommend them. I have a medical condition and some sites make it very difficult to get insured however Columbus Direct have an excellent website and it is really simple and easy to do and also very reasonable compared to other insurers. Would definately recommend especially if you need to declare a health issue. Read more
5 stars


peace of mind

Been with you for our last few holidays, fortunately we have never had to use your services, but we can enjoy ourselves knowing we are covered for all eventualities. Read more
5 stars

Audrey Miller

Comprehensive cover, easy to choose the most relevant

Good value, comprehensive cover. Easy to compare & quick quote.Website was easy to use. Read more
5 stars


quick and efficient policy very competetive

Bought Columbus as reputable provider, good reviews on the net and value for money Read more
5 stars


Excellent, can't fault Columbus Direct

We have used Columbus Direct for many years and have had perfect service from them. On the one occasion we had to make a claim because we had been burgled whilst on holiday abroad they were quick to help, sympathetic and replaced our lost possessions with no hesitation. The service which pleased us was that there was no increase in their charge when we used them for subsequent holidays Read more
5 stars

Beverley Van Holby

Columbus: reliable, hassle-free and competitive

I have used Columbus for my family travel insurance for many years now. I am always pleasantly surprised at how reasonable the quotation is. So much so that I never look anywhere else. If I ever need to amend the policy (eg to add ski cover for one person on the policy, for one week) it is added without hassle and for a nominal charge. I could not recommend Columbus highly enough! Read more
5 stars

Debra Raimes

The only online insurer i could find who insured Jersey residents easily

I visited many UK travel insurance sites to insure my trip to Turkey. Most of them gave me great prices until i put that i was a resident of Jersey. After that the prices either shot up to stupid levels or they just refused to serve me. Columbus charged me the same as the UK price and made it easy to register. So a big thumbs up from me. Great prices too. Read more
5 stars

Ben P

Good value

We didn't need to use this insurance but the cost was excellent for what we needed! Read more
5 stars


Excellent Value

Best value family cover for a year on the internet. Read more
5 stars


Columbus Direct is rated 5 / 5 based on 3968 Trustpilot customer reviews.


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