Customer Reviews

excellent customer service

helpful csr calm and patient and explained options clearly. Read more
5 stars

Customer Wicksy Chick

Review ofTravel Insurance with Columbus Direct

I have previously held Travel Insurance with Columbus. Their Annual Insurance is excellent value. From the minute my call was answered by a Columbus Direct Customer Adviser, I received an excellent service. My call was answered very promptly by the Adviser who was very courteous, helpful and informative. I received an email to confirm the cover I had taken out and this was quickly followed by the documents delivered by Post. Well done Columbus. Read more
5 stars


very pleased

Quick easy and great price Read more
5 stars


Portugal Holiday 2015

Easy to navigate web page.Step by step guide as you progress through insurance quotation.Very easy to complete and accept. Read more
5 stars


Renewal of Columbus annual travel policy

The renewal process was quick, easy and client-friendly. The adviser endeavoured to offer a competitive renewal premium, which she did. I will gladly renew again in a year's time Read more
5 stars

Jonathan Benson

Easy as 1 2 3

Very easy to get a quote and decide on the level of cover. Competitive rates too. Read more
5 stars

Mrs H

Great insurance for pre existing medical conditions

I needed travel insurance for pre existing conditions. It was easy to complete online with medical conditions. Very clear how much extra I had to pay for medical conditions. I have used them before with no problems. I have not made claim so can not rate that part. Read more
5 stars


Travel insurance tailored to our needs

Helpful customer service, easy update of circumstances and renewal Read more
5 stars


Renewal of existing Policy

As always the service was faultless Read more
5 stars

Mr J R Wrighton

Very quick and easy to sort.

Buying the insurance was very quick and easy. Very few steps to get quote. Very helpful that they accept pay pal payments as I feel this is a much ore secure way to pay online. Read more
5 stars


Columbus Direct is rated 5 / 5 based on 3665 Trustpilot customer reviews.


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