Customer Reviews

Good service and value.

I have used Columb us for 15 years and always been given good cover for good value for money. Read more
5 stars

Les Willey

great options and the best price for medical conditions

Straightforward website and easy to understand options for cover with best prices. Read more
5 stars

REBECCA MAC

Broken Ankle Snowboarding

I broke my ankle within the first hour of snowboarding. After being admitted to hospital I contacted Columbus to get authorisation for an operation. It a few mins to get to the right person but after that Columbus had a German speaking person on the phone talking directly to the hospital. They helped me establish the E111 I didn't have with me a being valid and later that day I was in a hospital bed. Following the operation they were in very close contact to arrange extra seats on my flight home with no delays. They organised a medical taxi to drive me 1.5 hours to Munich airport. The driver helped me with my luggage, I was wheeled through security and the same was repeated on the other side to get me home from Heathrow. Without Columbus my already ruined holiday would have turned into a bigger nightmare. Instead they made the situation as best as it could be and made my life and that of family much easier. Never had to call upon an insurance company for this type of support but after my experience I was mightly impressed. Not called upon any other companies but following last week's holiday I don't know if I'd chance using anyone else. Only caveat is I'm not too sure about my excess. Having said that a small fee will have been worth all the hassle they removed to repatriate me. Well done Columbus top marks Read more
5 stars

Mark G

Very Good Online service

Quick, hassle free renewal system for annual travel insurance. Also the quote was very reasonable. Would definitely recommend. Read more
5 stars

patricia page

Nice & simple. Competitive price

Had a look around online, and found these to be very competitively priced. I could submit my Asthma online too, without having to ring up. Nice & simple Read more
5 stars

Steven Wignill

Good to know they are there

I have had the annual multi trip policy for several years. The one time I've had to claim, although minor, it couldn't have been a smoother process. Read more
5 stars

Simon

excellent cover

We have used Columbus Direct for a few years now and have always found them to be excellent, covering us for adventures that other companies wouldn't and altering our cover to allow for medical issues that have arisen. Will definitely use them again in the future and do not hesitate to recommend them Read more
5 stars

Customer

Would Reccomend

Quick and easy set up, took 15 minutes over the phone, friendly and helpful staff. Read more
5 stars

your name here

Service

It was quick and easy, and competitive Read more
5 stars

David

Short trip

Rapid and quality services at a good price. I keep coming back to Columbus!! Read more
5 stars

Jackson

Columbus Direct is rated 5 / 5 based on 7442 Trustpilot customer reviews.

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