What our customers say about us

Quote Start 2Excellent serviceboth online and ovr the phone the staffare very helpful and efficent.Quote End

K Paternoster - 30-Sep

Quote Start 2Very friendly site, easy and quick to complete booking and great value for money.Especially good for those with pre-existing conditions as what could be a complicated information gathering process is made easy.We have been using Columbus every time for every trip. Quote End

S Rosen - 29-Sep

Quote Start 2continually request documents to be sent by post and they are sent by e.mail - a phone call has to be made to say "documents/policy by post" requestedQuote End

E Jorden - 28-Sep

Quote Start 2Very impressed with ease of online application, speed and price of quote, and receipt of emails confirming quote and all details.Easiest and most reasonable holiday insurance I have bought. Quote End

J Jenkins - 26-Sep

Quote Start 2We had to contact your office and found the staff extremely helpful and courteousQuote End

D Jobber - 25-Sep

Quote Start 2Because we have insured with you several times now it would be good if the information we have given previously could appear without having to enter all the medical bits again, otherwise we are more than happy with your site. Quote End

S Smart - 23-Sep

Quote Start 2i have always used columbus direct for my holiday insurance..very cheap prices and website is user friendly.Quote End

Brenden Jones - 20-Sep

Quote Start 2a very good website and a good service at a great priceQuote End

D Macknight - 17-Sep

Quote Start 2As I need pre existing medical cover I found that it was not the easiest to find or navigate It would be helpful if there was a simple one step key to take you to this option instead of going to the regular site first and then being re-directedQuote End

J Ramsden - 16-Sep

Quote Start 2Always use and recommend - great web-siteQuote End

N Thomson - 14-Sep

Quote Start 2The website is fast and easy to use and it is one of the better policies I have found for pre-existing medical conditions. It only took a few minutes to fill in the online medical form and the different levels of cover and prices were clearly described and easy to choose. Documents were emailed straight away with no problems. I would reccomend Columbus Direct for fast, hassel free travel insurance.Quote End

E Frith - 12-Sep

Quote Start 2Having checked quite a few web sites yours was by far the easiest one to navigate and the price was excellent, in view of my age. I will certainly use you again when I travel abroadQuote End

R Barron - 2-Sep

Quote Start 2Very quick quote and excellent after sales service. I have used Columbus a few times now and although not the cheapest, it is a company I feel comfortable with.Quote End

Jim Jones - 2-Sep

Quote Start 2excellent service - good to see such excellence !Quote End

J Ormerod - 2-Sep

Quote Start 2Always very happy with the price - very reasonable and much lower than other insurers. I always recieve great offers from you with great discounts for regular custom.Quote End

L Kennedy - 31-Aug

Quote Start 2An exceptional service from start to finishQuote End

L Sharp - 31-Aug

Quote Start 2Brilliant price for pre-existing medical condition and being able to get cover without phoning and talking to someone was a huge bonus.Quote End

A Helps - 30-Aug

Quote Start 2I always use Columbus for Travel Insurance and have recommended to all of my family. You always provide by far the cheapest quote whilst offering good levels of cover.Quote End

L Mccaughan - 29-Aug

Quote Start 2Columbus offers a very flexible and comprehensive insurance service and a very effective delivery system for all of your insurance documentation. Quote End

R Midgley - 28-Aug

Quote Start 2As we buy travel insurence from you on a regular basis it would be helpful if you could store my information so i could just call it up at any time to save going through it all everytime.Quote End

R Stones - 28-Aug

Quote Start 2Beacause both my wife and I are over 80 years of age and have medical conditions to declare,insurance companies seemed to load any travel insurance quotes we asked for to such an extent that the cost was prohibitive.Then Columbus Direct gave us a sensible quote which enables us to continue having our holidays abroad.Thank you.Quote End

F Davies - 27-Aug

Quote Start 2customer service was excellent. my husband put my previous surname on my travel insurance (we have been married 2 years!!!!) and the chap i spoke to on the phone very quickly ammended it for me and sent an email back with ammendments on very quickly.Quote End

E Hawes - 26-Aug

Quote Start 2I have purchased from Columbus direct before , in fact I was so impressed by the transaction that this is now my third travel insurance with Columbus Direct, I have already Recommended Columbus Direct to many of our friends and family whom I know have agreed with me that Columbus direct are a company who make sure the travel policies are tailored to your needs. Thank you for taking the drudgery out of finding Travel. insurance. HIGHLY RECOMMEND COLUMBUS INSURANCE A COMPANY YOU CAN TRUST .Quote End

S Barnard - 25-Aug

Quote Start 2Columbus Direct was recommended to me by my mother and offered a better quote and clearer information than other sites I looked at. Quote End

C Mckenzie - 23-Aug

Quote Start 2I tried to claim a few years ao when i was on holiday and had to have my appendix removed. Initially there were problems, my friends wasted alot of money on calling to make sure everything was approved, but once it was there were no problems at all.Quote End

M Stewart - 23-Aug

Quote Start 2Straightforward and clear information. Sensible range of cover and options competetively priced.Quote End

M Richards - 23-Aug

Quote Start 2This is my third/fourth time taking out insurance with Columbus. I have nothing but praise for the Company.Quote End

T Smith - 22-Aug

Quote Start 2Columbus Direct offered us the best price and value for our money and made the process simple and straight forward, which is just what we wanted. Quote End

R Costello - 22-Aug

Quote Start 2As a customer with Pre medical conditions, it was easy to complete the medical questionairre and know that I have bought the right insurance.Quote End

D Ralph - 20-Aug

Quote Start 2As an older person (66)I appreciated the menus to enable entry of medical conditions without the need to make telephone calls, as with other providers. The website is easy to use and your follow-up marketing is helpful without being 'pushy'. Even this survey is easy to use!Quote End

D Finney - 18-Aug

Quote Start 2As a 79yr. old I fojnd the on-line booking fairly straightforward even including completion of the "existing medical conditions"!!!Quote End

C Woods - 17-Aug

Quote Start 2As a YHA member, I find the discount through Columbus to be very helpful. The options available are easy to understand and purchase. Quote End

N Barbosa - 17-Aug

Quote Start 2Columbus Direct was recommended by a friend for giving good value. Adding preexisting medical conditions is far easier than any others I have tried. Good after sales communications Quote End

J Ward - 17-Aug

Quote Start 2Great product especially with very competitive add on health insurance. Would highly recommend Columbus and will use again.Quote End

Jessica Stein - 17-Aug

Quote Start 2The 15% off voucher for my birthday was a great promotional tool - I only booked with Columbus thanks to that offer. I can't comment on the service as yet, as I have not yet gone on holiday - I hope I won't have to make a claim, fingers crossed!Quote End

N De Rose - 16-Aug

Quote Start 2I always use Columbus and have been very happy with the serviceQuote End

S Grundy - 14-Aug

Quote Start 2Your service is excellent and it has made my journey plans very comfortable. Thank you.Quote End

N Gomes - 13-Aug

Quote Start 2Always a good, efficient service! I started using Columbus 20 years ago when I was a student travelling the world. I now have 2 children and a husband and we all travel the world.... still using Columbus. Wouldn't think of using any other insurance company.Quote End

S Bardouille - 13-Aug

Quote Start 2Columbus is always the first place I go to for travel insurance, the policies are cheaper than other companies and cover everything I need.Quote End

T Dyer - 12-Aug

Quote Start 2As an amateur web user you site is clear and easy to use no unneccessay waffleQuote End

C Matthews - 10-Aug

Quote Start 2I have used Coloumbus for over 10yrs now, always pleased with the service.Quote End

P Parmar - 8-Aug

Quote Start 2Excellent fast service. We are not penalised for having a disabity (like other insurers!). Very good quote. Second time used - will also use again. Quote End

N Griffiths - 8-Aug

Quote Start 2The acid test would come if we had to make a claim, but in terms of the product offered, the price and the convenience of the web site it's up there amongst the very best (and we love your TV adverts).Quote End

A Stephenson - 7-Aug

Quote Start 2Actually for value for money and easy of service Colubus direct should be everyone's first choiceQuote End

B Healy - 7-Aug

Quote Start 2Very straightforward, providing a lot of choice. Good customer services.Quote End

S Franz - 5-Aug

Quote Start 2Extremely good service, including the response I got when I telephoned Customer Services.Quote End

J. Sumner - 5-Aug

Quote Start 2Very happy at ease of getting travel insurance. Took no time at all and I am completely satisfiedQuote End

E. Donnelly - 1-Aug

Quote Start 2easy site to use and very helpful when you need to contact especially if you need to claimQuote End

L Glover - 1-Aug

Quote Start 2Have used this company for the last 5 years and don't even bother looking at other quores now!Quote End

H Morris - 30-Jul

Quote Start 2Unfortunately I was the victim of an attack on holiday. However, the service I and my family received in returning home early and making a claim was helpful, caring, professional. It could not have been better.Quote End

K Fahy - 30-Nov

Quote Start 2your service is superbQuote End

G Cartwright - 25-Jul

Quote Start 2Excellent service, easy to use site and the text confirmation is great.Quote End

G Elliott - 23-Jul

Quote Start 2After searching the internet I found Columbus the most value for moneyQuote End

D Dixon - 22-Jul

Quote Start 2excellent service speedy delivery with documentsQuote End

D Wraith - 22-Jul

Quote Start 2Good easy to use website. Excellent travel insurance policy at the best price and with easy to use options eg to waiver excess.Quote End

S Morrison - 21-Jul

Quote Start 2have used your company in the past and have found your prices to be the best , given that I require an insurance that offers cover for medical conditions , while I hope that I never have to call upon your services via a claim, I do feel if needs be that I could expect the same professioanl serviceQuote End

Henry Carey - 21-Jul

Quote Start 2A good website, gives clear and precise information on cover available.Quote End

A Lovell - 19-Jul

Quote Start 2I always choose Columbus for travel insurance because of the ease of the website and price.Quote End

M Best - 19-Jul

Quote Start 2i have already recomeded you to friends and family as your prices are so good Quote End

M Saywell - 19-Jul

Quote Start 2Your service is excellent - it it's not broke don't fix it! I have recommended you to family and friends who also view your service as excellent both through your website and over the telephone.Quote End

D Laycock - 18-Jul

Quote Start 2did not find selecting extra sports cover simple. would like to see a list of those chosen displayed for checking. haven't found that yet.Quote End

J Smyth - 18-Jul

Quote Start 2have used columbus direct insurance for all our holidays and have recommended to friends,only takes minutes and anything you require is available. Quote End

M Kivi - 18-Jul

Quote Start 2After trying a number of insurance companies for an insurance quote and some of them coming back with ridiculous prices. I found your website very easy to use, you provided the product I required at a reasonable price I will use you again, thankyou Quote End

M Mulvaney - 17-Jul

Quote Start 2Didn't underderstand why Travel Insurance can only be arranged 9 months in advance but found prices very competitiveQuote End

C Harvey - 15-Jul

Quote Start 2Excellent quick service which I have used before and will continue to use. Well done Columbus for a quick and affordable service.Quote End

K Horrocks - 15-Jul


S Swarbrick - 15-Jul

Quote Start 2I have already recommended Columbus Direct to quite a few people, as a quick and easy to use sevice, with reasonable prices.Quote End

P Williams - 15-Jul

Quote Start 2Always been pleased with prices. Also if I have had any query regarding my policy etc, I usually get a fast response.Quote End

O Metcalf - 13-Jul

Quote Start 2I always book my travel insurance with you. You have very competitive prices and it is very quick and easy to buy insurance from you!Quote End

K Harding - 13-Jul

Quote Start 2Brilliant that you can enter pre-existing medical conditions in online, even if over 70 years old, and be told instantly if covered. All for a really great price! Ensures peace of mind when away incase any of my medical conditions cause a problem.Quote End

O Butler - 12-Jul

Quote Start 2Always a pleasure to use this company, clear & concise information with great prices for a wide range of cover optionsQuote End

A Schembri - 12-Jul

Quote Start 2I'm happy with the service as is - I have been buying your insurance almost every year since...6, 7 years ago. Easy to get quote, eas to pay, easy to claim. I know it from my experience. Thanks!Quote End

C Matsubayashi - 11-Jul

Quote Start 2Extremely user friendly site, good choice of product and competively priced. All done in two minutes!Quote End

D Owen - 11-Jul

Quote Start 2Exceptional service and very fast delivery of Documents thank you Columbus one less thing For me to worry about before my holidayQuote End

A Grainger - 10-Jul

Quote Start 2Having TWO pre-existing conditions in our family needn't cost a fortune, as we discovered by usung Columbus Direct! Quote End

D Carter - 10-Jul

Quote Start 2As my wife and I have some medical issues it was good to be able to sort out our premium online, very quick, thanks, cheap premium too! Quote End

George Woodgate - 9-Jul

Quote Start 2As a new customer,i can only say that so far i am impressed by the ease of obtaining travel insurance from you and the quick despatch of policy etc.Quote End

W Sloan - 9-Jul

Quote Start 2No very easy to use and I have used it on several occcasions. Especially friendly towards the elderly, which is a huge plus as I have a very healthy and active 90 year old mother still driving and hiring cars in CanadaQuote End

Helen Cunningham - 8-Jul

Quote Start 2A very easy to use website and a very good price at the end top marksQuote End

N Lockwood - 8-Jul

Quote Start 2I would highly recommend Columbus. My partners belongings were stolen on holiday he had insurance with Columbus. The process to claim it back was very easy and the staff made it very easy at such an already stressful time. I wouldn't go anywhere else. Quote End

J Regan - 7-Jul

Quote Start 2 The problem for us aged 69 and 79 is cost because of age IN SPITE of both still working and haviong a correct lifestyle and being fitter than many of a lesser ageQuote End

T Lyden - 7-Jul

Quote Start 2Excellent medical screening facility - easy to use and immediate response.Quote End

M Mcmanus - 6-Jul

Quote Start 2I could not fault your customer service or websiteQuote End

K Winsper - 6-Jul

Quote Start 2All would appear to be first class. Even the questions re pre-existing medical conditions were relatively easy and simple to follow.Quote End

M Mather - 5-Jul

Quote Start 2Great service as always (5th time with Columbus). Very competitive quotes. Accessed site via Quidco. Excellent with cashbackQuote End

T Dickinson - 4-Jul

Quote Start 2as I only need basic insurance to cover self arranged holiday.I found the low cost of cover idealQuote End

C Slade - 3-Jul

Quote Start 2Have always found Columbus to have the most competitive and suitable travel policiesQuote End

H Martin - 2-Jul

Quote Start 2Excellent website. Quick & efficient. Quotes quicker on other sites though Only by minutes. Speed important when at work & using iPhone. Quote End

K Feeney - 1-Jul

Quote Start 2Both my partner and I have diabetes and require a declared medical condition policy. We have used Columbus now for our last six trips as the policy is not only a lot less expensive but provides a far better cover than any other quotes obtained. Quote End

W Rawkins - 1-Jul

Quote Start 2Excellent service easy to use very competetiveQuote End

R Christian - 30-Jun

Quote Start 2good easy site to use super value for money and very quick quotesQuote End

A Patterson - 30-Jun

Quote Start 2Cheap & Quick, with a wide range of cutomiseable insurance choices. What more could i want!Quote End

Chris Murray - 30-Jun

Quote Start 2compared to the 'many' other sites I tried before getting to yourselves, you rate 100% better - thanks - will have no hesitation in using you again.Quote End

George Gill - 30-Jun

Quote Start 2I use Columbus because the website is easy to use, the price is always fair, and i have confidence in the product once bought, you have got it just about right!Quote End

M England - 29-Jun

Quote Start 2We have insured with you for several years and have always found any telephone enquiries have been dealt with very efficiently. The website is easy to understand and simple to use.Quote End

J Turner - 27-Jun

Quote Start 2always quick and easy ,highly recommended Quote End

S Booth - 26-Jun

Quote Start 2Used you for 3 years now. Extremely competitive prices and able to tailor quotes as needed.Quote End

P Jones - 25-Jun


A Kelly - 24-Jun

Quote Start 2I have always found Columbus to be competitive and reliable and it is often my first port of call when buying travel insurance for myself and my family. As yet, I haven't had to claim on a policy. I hope that if I do, my experience of the company is as positive as when I have bought policies from you.Quote End

C Ross - 22-Jun


D Tomlinson - 20-Jun

Quote Start 2Didn't appreciate that there were different rates for different ages. Saw adult pre-chosen & went ahead. Then had to restart from the beginning. If it hadn't been pre-chosen I would have looked more closely.Quote End

Robert Turner - 19-Jun

Quote Start 2By far the best value insurance I was able to find online Quote End

M Sim - 15-Jun

Quote Start 2Columbus Direct is fantastic. No other travel insurance company could quote as low as you for our trip taking my medical condition into account!! The online medical screening was so much better for me than calling up and going through it on the phone, as i could carry it out in my own time. It was so easy to do and if most conditions had 'acronyms' in case you weren't sure. Little things like this is what makes Columbus Direct a brilliant company!Quote End

J Powell - 13-Jun

Quote Start 2competitive price, good for long stay holiday,easy to use web site.Quote End

C Venstone - 11-Jun

Quote Start 2This is the first time I have used Columbus, however, the ease of obtaining a quote and getting cover was far easier than lots of the other websites. Hopefully, if I ever to make a claim, this process is as easy and customer friendly to use.Quote End

K Cartlidge - 9-Jun

Quote Start 2we have pre existing medical conditions and have used columbus before, would be good if you could offer repeat customers a discount if no claim was made.Quote End

S Gatley - 8-Jun

Quote Start 2have used columbus direct for the last 10 years and am quite happy to recommend it to family and friends which i have done on many occasions and am very happy to continue using it myselfQuote End

C Campbell - 7-Jun

Quote Start 2only one comment, i clicked on Send schedule by post and it e.mailed it - bit dissapointed. BUT excellent service for reliability and speed of quotesQuote End

E Jorden - 6-Jun

Quote Start 2I have only ever made one claim on travel insurance but I couldn't have been with a better company than Columbus. The made everything so easy and painless. I wouldn't travel with anyone else.Quote End

T Bell - 6-Jun


R Hull - 5-Jun

Quote Start 2A very easy to use website and the price was even better, Excellent.Quote End

A Pinguet - 5-Jun

Quote Start 2This is the third time I have used Columbus direct and I have never had a problem yet.Quote End

J Day - 4-Jun

Quote Start 2Very rapid response to an emailed question seeking clarification of your definitions.Quote End

J Child - 3-Jun

Quote Start 2After trying several other insurance. Websites and having problems negotiating their sites, I came to columbus and got exactly. What I wanted with no problems at all. Thankyou.Quote End

J Jones - 3-Jun

Quote Start 2Always Excellent Service and QualityQuote End

L Smith - 3-Jun

Quote Start 2no. I have found your company to be very competent in dealing with all my enquiries. Your prices are very competitive compared to other company's, especially for pre medical conditions which I have.Quote End

Andrew Dean - 3-Jun

Quote Start 2great service and friendly advice from call centreQuote End

D Cook - 2-Jun

Quote Start 2I have always used Insureandgo. Not now if I keep getting and good deals on InsuranceQuote End

B Sudra - 1-Jun

Quote Start 2Excellent customer service and productQuote End

N Rau - 1-Jun

Quote Start 2 User friendly website . Quick and efficient service provided .Found it very useful to be able to include pre existing conditions for on line quotes . Most companies make you phone for such quotes Would recommend for this reason !Quote End

L Watson - 1-Jun

Quote Start 2Saw Columbus recommended in the Guardian newspaper as being especially good for older travellersQuote End

W Heard - 31-May


G Hall - 30-May

Quote Start 2A no hassle way of getting cheap travel insurance to fit all needsQuote End

D Swann - 30-May

Quote Start 2A claim was made last year as a result of ash cloud which was dealt with efficiently and promptly. We have already recommended you to friends who have insured with you sinceQuote End

G Davison - 28-May

Quote Start 2I would just like to say how pleased I am with your service. I had forgotten to get insurance and was going that day. The time in which the e-mail came through with all the required information on from when I purchased it online was fantastic - Thank you very much.Quote End

B Morris - 28-May

Quote Start 2Excellent prompt and efficient service thankyouQuote End

C Hillier - 26-May

Quote Start 2We had no problems or queries from yourselves when we had a claim on medical grounds. Claim forms were dispatched and dealt with in a speedy and professional manner.Quote End

J Marshall - 26-May

Quote Start 2Very good rates and no problems getting extra medical cover. Everything you may need in one place and excellent prices..Quote End

M Long - 25-May

Quote Start 2Columbus Direct is so easy, especially for those with pre-existing medical conditions. Unusual for Insurance Companies to make it so straight forward and keeping the price reasonable, also good for group booking. Would definately reccommend.Quote End

B Chiswell - 24-May

Quote Start 2have used several times and also made a claim. very good no problems at allQuote End

A Bradwell - 24-May

Quote Start 2Have recommended lots of times to family and friends and have been getting travel insurance off of you for more than 5 years Quote End

A Mcgregor - 22-May

Quote Start 2Easy to use website and easy on my bank account as well - yours was the cheapest quote I found and your web design meant I could choose the exact cover I wanted rather than it being "one size fits all" Quote End

Dawn Wood - 21-May

Quote Start 2Fantastic, have had columbus direct recommended to me by many friends!! Quote End

C Hayward - 19-May

Quote Start 2Because pre-existing complaints have been insured, it has almost doubled the policy which has made the policy quite expensive. However the questions wee very straightforward and easy to understand.Quote End

J Allen - 19-May

Quote Start 2found the website to be very user friendly & also found the person in customer services I spoke to very pleasant & courteous.Quote End

R Horn - 17-May

Quote Start 2Columbus documentation is clearer than most other companies I have dealt with on the internet.Quote End

Chris Blainey - 15-May

Quote Start 2Columbus caters for everyone at an affordable price and takes the headache out of obtaining the right insurance - excellent companyQuote End

L Campey - 15-May

Quote Start 2Completely satisfied. Easy to follow online instructions.Quote End

John Moore - 15-May

Quote Start 2Very straightforward and easy to understand. Very quick response with quote and confirmation emails. Very user friendly.Quote End

R Dallimore - 14-May

Quote Start 2We have used your travel insurance several times having found your price very competitive for our requirements. Luckily we have no experience of your claims service, but would hope that it is as good as everything else you provide.Quote End

V Turton - 14-May

Quote Start 2A very easy to use website to get a quote and prices very reasonable, would definitely recommend to anyone.Quote End

J Walker - 13-May

Quote Start 2 The medical part of the application was extremely good. All other sites I have visited wanted a phone call from me before they would give a quote.Quote End

D Richardson - 12-May

Quote Start 2Excellent value and very good service.Quote End

M Neville - 12-May

Quote Start 2Having tried several comparison sites, I found going direct to Columbus was by far the easiest way and saved a lot of time. Summary of cover easy to understand, the Existing Medical Condition process was simple and quick. Excellent well designed website for a product I hope I won't have to use.Quote End

John Hope - 12-May

Quote Start 2good customer service and easy to get throughQuote End

A Sykes - 11-May

Quote Start 2I have always found Columbus Direct an excellent provider of insurence.It is highly competitive on price and cover the website is easy to use.I would recommend this company without any hesitationQuote End

M Pratt - 10-May

Quote Start 2Excellent holiday insurance cover and great value for money.Quote End

S Colbourne - 8-May

Quote Start 2I have been very happy with your service and have used Columbus Direct for 8 holidays in the last three years. Thank you.Quote End

G Keenaghan - 5-May

Quote Start 2Brilliant company and site. Rates are great. As a diabetic you mKe it so easy - unlike other companies. Quote End

A Robinson - 4-May

Quote Start 2 extremely good customer service Quote End

Trevor Wood - 2-May

Quote Start 2for the last few years I have used Columbus for me Columbus is No 1 Quick and easy to use on the net with a good range of products to choose from at avoidable prices.Quote End

M Morris - 1-May

Quote Start 2found your prices very good as apposed to other insurance companies which may I say are a bit over the top with price.Quote End

B Smith - 30-Apr

Quote Start 2Excellent Service, quick and easy to use even for a silver surfer like me.Quote End

B Pratley - 29-Apr

Quote Start 2a very good service,and good service when you call columbus direct for any queries.Quote End

M Morrell - 27-Apr

Quote Start 2very impressed with fast service and replies to queriesQuote End

Brian Lovell - 27-Apr

Quote Start 2Columbus always offers a great price for holiday insurance, especially for pre-existing conditions, which some other companies will not cover.Quote End

K Gray - 24-Apr

Quote Start 2Easy to use website and quick to get to the quote stage. The information is clear and consise and we were soon able to make a decision on taking out the required cover.Quote End

D Gaskell - 24-Apr

Quote Start 2Very impressed with layout of your website and would be very happy to recommend you.Quote End

W Southren - 22-Apr

Quote Start 2I contacted Customer Services regarding my policy and spoke to Megan who helped me with the query I had regarding past illnesses and she was very polite and helpful. I am very satisfied with Columbus Direct.Quote End

M.J. Mckeever - 21-Apr

Quote Start 2I do a lot of travelling and have bought insurance from Columbus Direct on several occasions. Not only are your policies excellently priced, the structure is very clear and the site is one of the easiest to navigate on the Internet.Quote End

M Smith - 21-Apr

Quote Start 2We have always bought from Columbus and wouldn't go anywhere else. Thank you.Quote End

D Hesketh - 18-Apr

Quote Start 2Great service and still for the second year running could not find a cheaper product like for like ANYWHERE!!!!!Quote End

M Ryan - 17-Apr

Quote Start 2Excellent service and very competetive prices.Quote End

R Jeeves - 15-Apr

Quote Start 2Have used columbus for travel insurance for quite a while now, I don't even bother shopping around anymore! Keep up the good work!Quote End

J Crellin - 14-Apr

Quote Start 2have already told family members to use your website.i will be using it from now on.Quote End

C Watts - 12-Apr

Quote Start 2Excellent service and very good valueQuote End

S Clark - 11-Apr

Quote Start 2Easy website to use, can't go wrong. Fantastic prices, hubby is diabetic so having used you last year for holiday insurance there was no doubt that we would use you again. Have recommended to friends and family, keep up the good work!Quote End

Jo Edwards - 6-Apr

Quote Start 2A very easy and simple process. Thank You.Quote End

J Hutchinson - 6-Apr

Quote Start 2This site was the easiest I have ever used & allowing me to put in my medical conditions without a long & costly telephone consultation was a great help. I was very pleased with the price which was 20% cheaper than my usual long haul insurer. I would definately recomend you to friends & colleagues.Quote End

K Glass - 6-Apr

Quote Start 2Excellent service thank youQuote End

S Waldron - 5-Apr

Quote Start 2after spending hours looking for travel insurance for my husband who has a medical problem columbus was miles cheaper than any other thanksQuote End

M Robertson - 4-Apr

Quote Start 2excellent service . Clear to understand and competitve prices.Quote End

Sean Hutchins - 4-Apr

Quote Start 2Confident of the relative simplicity of dealing with Columbus Direct, I went straight to your website and bought the over 60 travel insurance without looking elsewhere.Quote End

A Macdonald - 31-Mar

Quote Start 2disappointed that the discount on the price I was quoted the night before I purchased my travel insurance was no longer available the next morning,so I purchased the bronze insurance instead of the silver because the price had increased by £5Quote End

L Buckland - 30-Mar

Quote Start 21st class serviceQuote End

M Brown - 30-Mar

Quote Start 2As a mature customer, over 75, I found Columbus to give the best price for the best cover. I took insurance out last year and then had to have an operation, I rang Columbus and told them what had happened and they said fine and I just had to pay an increase in premium. I shopped around this year again for my travel insurance, but they are still unbeatable for over 75 cover with medical conditions, so well done!Quote End

B Clamp - 28-Mar


K Cambell - 26-Mar

Quote Start 2Your service cannot be improved upon, it is very quick and easy.Quote End

M Addy - 26-Mar

Quote Start 2after checking prices from other agencies, Columbus is very competitiveQuote End

D Daniels - 25-Mar

Quote Start 2almost seems too good to be true but we have used many times and found to be excellentQuote End

K Finn - 25-Mar

Quote Start 2Your services are brilliant, very good prices, excellent cover and great customer service. Quote End

M Field - 24-Mar

Quote Start 2Saw your advert in the Daily Mail and yours was the best quote I got .Have used your travel insurance before with the Trainline web site.Quote End

R. Johnson - 22-Mar

Quote Start 2 I thought the choice was variod,and there were good choices of different Travel insurance. Reasonably priced to for travel into Europe. Especially to France and Spain.Quote End

Nb Collier - 21-Mar

Quote Start 2Have used you many times in the past, fab website so easy to use and so easy to get a quote. No hassle at all.Quote End

J Daniels - 21-Mar

Quote Start 2This is by far the best policy I have ever purchased, it was easy to obtain a quote and the cheapest on all comparison websites. Will definitely recommend to friends and family.Quote End

C Gower - 21-Mar

Quote Start 2excellent service would recommend to every oneQuote End

S Macdonald - 19-Mar

Quote Start 2I use Columbus Direct because it provides an instant, online quote for me despite the fact I have a disability (obviously I have to log on to the medical screening section). This is much better than other providers, who usually ask to call me back so I can answer questions, which is very inconvenient.Quote End

R Jeremy - 18-Mar

Quote Start 2Columbus Direct is by far the most user-friendly travel insurance website I have across yet on the internet, which is why I always return for my holiday insurance.Quote End

E Richardson - 18-Mar

Quote Start 2 Im terrible with technology, but your site is just great and Ive never had any problems..its so quick THANK YOUQuote End

D Thomas - 17-Mar

Quote Start 2As I have an existing medical condition, some ins. companies wont even insure me,or have such high quotes that I cannot afford. So imagine my surprise,when after a few simple questions my condition was accepted and I was given travel insurance at a truly low price. Thank you Columbus, I shall definately be recommending you and using you again myself in the future. Quote End

S Friend - 17-Mar

Quote Start 2Compared with other reputable and award winning travel insurance companies eg.Post Office. Columbus offer similar excellent cover but at much more competetive rates.Quote End

B Hyndes - 16-Mar

Quote Start 2Certainly competitively-priced - at least against AA for Travel Insurance!Quote End

M Broomfield - 15-Mar

Quote Start 2This is the third year running I have used Columbus Direct because I find that other insurers cut off policies at age 70. Previous years have been very reasonable premium but it does seem to have shot up this year even though nothing has changed healthwise.Quote End

J Grant - 14-Mar

Quote Start 2Recently needed to make a claim for holiday cancellation. Call Centre staff very helpful, documentation was quite straightforward and settlement was made within 5 weeks. Quote End

S Wilson - 13-Mar

Quote Start 2Have always received excellent information and service on website, cannot think any improvement necessary.Quote End

A Swann - 13-Mar

Quote Start 2We had to make a claim 2 years ago when my husband took ill in Turkey and everything was dealt with quickly and hassle free. Such a relief when you are abroad and worriedQuote End

S Girvan - 11-Mar

Quote Start 2Excellent service. My documents arrived two days after choosing policy. Thank you for making it so easy.Quote End

B Watson - 9-Mar

Quote Start 2Friendly, professional and great value for money. A complete service!Quote End

L Merrin - 9-Mar

Quote Start 2Columbus Direct is easy to use, fast and an excellent price. It just works - which is just what I wanted and needed.Quote End

Barbara Barton-Rossall - 5-Mar

Quote Start 2An affordable, no-nonsense policy to give me peace of mind when I visit my family abroad.Quote End

J Ogston - 2-Mar

Quote Start 2found it a bit difficult to find the one page policy to print off, otherwise your site is very good, the prices are also very competitive indeed and will use this againQuote End

B Sharpe - 2-Mar

Quote Start 2At last a company who understands the prexisting health needs of the elderly should not exclude them from obtaining travel insurance and does not 'rip them off' for that serviceQuote End

S Oldfield - 1-Mar

Quote Start 2No sooner had I completed the online form the quote was in my emails - no telephone calls, no post - I then went ahead and booked it and saved the information as I am going on a cruise and if I need to I can access the site on board - what could be easier?Quote End

R Allen - 1-Mar

Quote Start 2overall package is good,some of my family now use you as wellQuote End

A. Carroll - 28-Feb

Quote Start 2I have used Columbus Direct for some years. Unfortunately I had to cancel a holiday last year due to family bereavement, but had no problem rceiving my claim. Quote End

T Lester - 25-Feb

Quote Start 2The customer service staff answered the phone promptly and answered my questions and not only that went to get advice and answered rather than just following a script and not listening to the question asked.Quote End

S Zuliani - 23-Feb

Quote Start 2Your service is quick and very easy for a 'silver surfer' like myself to use. The prices are excellent and I wouldn't dream of going anywhere else for insurance.Quote End

Joan Russell - 23-Feb

Quote Start 2For a holiday to the USA I accidently purchased single trip travel insurance which excluded USA (the exclusion in the area covered was not obvious to me). I rang Customer Service (William) and was able to upgrade easily. I was so happy with the service and price that I have recommended Columbus Direct to my friends & family who are also travelling to the USA. Quote End

K Cassidy - 22-Feb

Quote Start 2You only know how good an insurance company is when you need to claim, so don't be tempted by the cheap internet deals from companies with no reputation, chose Columbus & rest assuredQuote End

R Bower - 21-Feb

Quote Start 2a really simple and easy website to use,easy to understand cover at a really good price. Plus they also covered my partners medical conditions for only £20 more than the basic cover, where as most companys would either refuse cover or make it to exspencive to affordQuote End

M Cook - 21-Feb

Quote Start 2Recently had a claim for travel delay which took more than a month to settle. Had to send a chasing letter, could have been finalised before that date maybeQuote End

B Mcdonald - 19-Feb

Quote Start 2Cheapest travel insurance including cover for pre-existing medical conditions by far! Nice not to be penalised for having a medical problem by huge increases in priceQuote End

J Gadd - 19-Feb

Quote Start 2the after sales service is a credit to this company thank you.i made a mess of my policy purchase,customer service sorted it for me.GREAT .Quote End

R Nicoll - 19-Feb

Quote Start 2On a previous trip I had to be admitted into hospital in Indonesia.I found the 24 hour medical helpline friendly and efficient in dealing with the hospital.They also rang me regularly to keep me up to date.When I was able to leave hospital a flight back to UK was quickly arranged for me without fuss. On return to UK my claim was settled promptly and in full without quibble. It was due this experience that I always use and have no problem in recommending Columbus to others.Quote End

S Armitage - 18-Feb

Quote Start 2Arranging a family policy, with one member having an existing medical condition, has often proved to be a hassle. With Columbus it was simple and straightforward.Quote End

W Ford - 18-Feb

Quote Start 2after searching many different web sites I found columbus very easy to use and far the most reasonable of many. I will use columbus againQuote End

G Eason - 17-Feb

Quote Start 2A good experienceQuote End

Graham Hayes - 17-Feb

Quote Start 2An excellent service which is easy to access,offering a good comprehensive cover to meet needs of all kinds of insurance for people planning to travel.Quote End

J Giblin - 13-Feb

Quote Start 2Excellent service and product price. Keep it as it is !!!!!!RecommendedQuote End

A Ford - 13-Feb

Quote Start 2This is the second time we have used the site and would use it again.Quote End

F Bowman - 13-Feb

Quote Start 2as over 70 your site was the most suitable for our needsQuote End

J Wilson - 12-Feb

Quote Start 2Always gets us the best priceQuote End

A Harrogate - 11-Feb

Quote Start 2I have already recommended friends and family who have also been happy with your service.Quote End

K Day - 11-Feb

Quote Start 2Buying insurance is so difficult and it is easy to be misled by the headline price and they try and hide the excess and the cover and Columbus lays it out clearly and easilyQuote End

Sue Margetson - 11-Feb

Quote Start 2I have used Columbus Direct for my last 4 holidays because the price is great and every cover I need is included in the policy. I was also pleased with the discount offer that got sent to meQuote End

W Frost - 10-Feb

Quote Start 2Your attention too my booking was excellent and I will certainly recommend you to my friends - everything was handled quickly and efficiently. Many thanks to you ColumbusQuote End

B Gilbert - 10-Feb

Quote Start 2I have been very happy with your service and recommend columbus to all of my friends . I will continue to use you in the future for all my work and pleasure travels Quote End

Sandra Smith - 9-Feb

Quote Start 2Your site gets better each time I use it, I really feel in control of my quote, great that you have different levels of cover that you can further customise. My only improvement point would be to put the claims number somewhere on the screen just after you've paid, so I can write down my booking number and the claims number at once without having to go searching through my emails for it.Quote End

A O'Rourke - 7-Feb

Quote Start 2Used to use Insure & Go but compared the policies and found Columbus to be much cheaper, will definitely use again.Quote End

A Baker - 1-Feb

Quote Start 2A very good service - especially for my extremely fit & active (almost) 89 year old father who still loves to travel.Quote End

M Reavey - 31-Jan

Quote Start 2the best value for money policy. i always use Columbus DirectQuote End

M Ross - 31-Jan

Quote Start 2easy to use insurance questionnaire and always the very best quote.i have had pleasure in recommending your company to my friends and they too have been happy with their quotes.Quote End

R Graham - 30-Jan

Quote Start 2We have been insured with you in the past and although luckily we have not had to make a claim we found your service exellent hence why we have returned.Quote End

A Greatrex - 30-Jan

Quote Start 2Ability to enter pre-existing medical conditions without having to speak to an advisor was excellent.Quote End

A Bailey - 28-Jan

Quote Start 2I have been with Columbus Travel Insurance for more than 15 years and would thoroughly receommend them for their help and efficiciency.Quote End

L Noble - 27-Jan

Quote Start 2After receiving your documents by e-mail and reading them through I contacted you by phone in order to verify a point.Your adviser was very helpful,increased my cover as requested and e-mailed amended documents with 10 minutes. Very pleased with your service. Your website is very easy to use and the printed documentation well laid out. Regards. M.S. Quote End

M Snow - 24-Jan

Quote Start 2columbus is a great value for money insurance and i will use them for all my travel needs.Quote End

E Wright - 24-Jan

Quote Start 2 It was the eassiest site to use no probsQuote End

S Lee - 23-Jan

Quote Start 2Your customer service center was also very helpful and fair. I was glad I could cancel a single policy I had bought before realizing that an annual, couples policy would be better for us. So many options, I was spoiled for choice. Quote End

E Reeders - 22-Jan

Quote Start 2Always good value for money and good cover options available.Quote End

D Gordon - 21-Jan

Quote Start 2We have used Columbus since 2004 for our European holidays,a nice easy site to use for the likes of a "silver surfer"---that's me!!Quote End

D Kemish - 18-Jan

Quote Start 2Give just one short snappy page of basic info and contact numbers for taking away on holiday. You have too much waffle (albeit necessary) to wade through.Quote End

S Warrington - 18-Jan

Quote Start 2During the ash cloud period, Columbus were quick to process my claim for being stranded overeas.Quote End

A Lancaster - 17-Jan

Quote Start 2Brilliant insurance for those with pre-existing conditions on the whole. It's much more realistic than other firms who's quotes can be astronomical. A more reasonable yearly plan for customers with pre-existing conditions would be good. I've been away 4 times this year and have bought with you every time but I have had to get single trip insurance as it was more reasonable. This is a bit of an inconvenience though.Quote End

J Hewitt - 16-Jan

Quote Start 2I have been a customer of Columbus since 1992. Purchasing insurance products through on-line facility is so simple.Quote End

A Irvine-Fortescue - 14-Jan

Quote Start 2Your customer service also extends to the very helpful staff at your Head Office who are always happy to give advice, and sort out any problems.Quote End

R Welham - 13-Jan

Quote Start 2This is the third travel policy bought from you online, quotes are very competitive. Claim was put in with first one due to more than a 24 hour travel delay on return journey and it was dealt with quickly and efficiently. Hope the good service continues. Well done!Quote End

M Matthews - 12-Jan

Quote Start 2Brilliant quality service at an unmatchable price.Quote End

C Kay - 7-Jan

Quote Start 2Have searched a few sites for travel insurance and columbas direct is by far the best deal, will continue to use them for future holidaysQuote End

D Maclachlan - 4-Jan

Quote Start 2After trying other web sites and comparison sites I was pleased to find Columbus quick and easy to access and application handled competentlyQuote End

P Robertson - 4-Jan

Quote Start 2Always had good value from you, which is why we returnQuote End

J Hancocks - 29-Dec

Quote Start 2Travel Insurance doesn't enjoy a great reputation generally. Columbus appear to provide quality & reassurance at a realistic price.Quote End

K Fentie - 23-Dec

Quote Start 2Your service couldn't be easier, and the one time I had to make a claim there were no surprises, just excellent service.Quote End

J Barron - 22-Dec

Quote Start 2columbus direct is the most easily the best travel insurance website to book with.for best price speediness and satisfaction Quote End

R Simpson - 20-Dec

Quote Start 2I chose Columbus mainly because you offer a zero excess option and the ease of getting through to talk to someone over the phone who could answer my questions verbally. Quote End

A Gibbs - 20-Dec

Quote Start 2Relatively cheap travel insurance, quick communication of info through email.The website is clear and has a great degree of ease of use. I'll use your products again in the future. Thank you.Quote End

E Nabiyev - 20-Dec

Quote Start 2I have now used Columbus Direct several times to arrange my travel insurance and find it very easy to follow. It always offers both excellent choice and value for money.Quote End

S Hodgson - 20-Dec

Quote Start 2I decided to use Columbus Direct after seeing that they had covered travelers stranded by volcanic ash where other insurers hadn't.Quote End

N Vosloo - 20-Dec