By Dale Western on 19 October 2011

Brazilian airlines say they are resuming their flights to Argentina and Uruguay after a daylong suspension provoked by ash clouds from a volcano in southern Chile.

The Puyehue-Cordon Caulle volcano has been sporadically active since June. Ash clouds reappeared on Sunday, forcing several airlines in Brazil and other South American countries to ground a number of flights.

Brazilian airlines Gol and Tam announced the resumption of flights in a statement Monday.

The problem has also affected domestic and international flights from Buenos Aires, Argentina, and Montevideo, Uruguay.


Regarding the Volcanic Ash, please be advised that Columbus customers who have included Volcanic Ash Cover with their purchase under Silver cover, or combined Include Volcanic Ash Cover with Emergency Travel Upgrade cover under Gold cover will be covered as follows:

The Emergency Travel Upgrade (ETU) will cover a client for emergency travel and accommodation costs if abroad to get you home, and are affected by the volcanic ash disruptions, provided that this cover was purchased before the volcano erupted. The Include Volcanic Ash cover (IVA) is cover for Travel Delay, Abandonment and Missed Departure as a result of volcanic ash disruptions, provided that this cover was purchased before the volcano erupted. Details of these covers are specified on the schedule, where purchased.

Please note, you must have purchased your cover before yesterday Monday 17th October 2011, 12:00 GMT as any policy that was purchased after this time will not be covered under the policy.

For any customers who did not purchase the additional Volcanic Ash Cover with Emergency travel Upgrade cover-  no claims are covered relating to the Volcanic Ash, therefore, there is no cover under any section of the policy. The following endorsement would apply:

You are not covered for any claims arising as a result of travel disruptions, cancellations or delays due to volcanic ash clouds or volcanic eruptions, regardless of whether airspace has been closed or not.

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