Our online quotation and medical screening process will provide you with all the tools you need to complete your application for cover. Our screening system includes hundreds of medical conditions, many of which are available at no extra cost. If we are able to offer you cover, then purchasing travel insurance can take just minutes.

Once we’ve confirmed that you’re eligible for cover, you will then have access to all of the usual benefits of our standard policies.

• Cover can be offered up to the age of 85 for single trip policies.
• Cover for up to £15 million of medical costs available.
• Insurance for unforeseen medical emergencies and repatriation is provided.
• Cancellation cover up to £5,000 with a gold policy.
• 150 sports and activities are covered for free.
• Original ski and winter sports cover.
• Free 5 day unlimited global Wi-Fi access.
• Airport lounge access if your flight is delayed for more than 1 hour.
• Cover can be offered up to the age of 85 for single trip policies and up to the age of 74 for annual multi-trip policies.

We’ll do what we can to help you, so why not start the ball rolling by filling out the online quotation and see for yourself within minutes if we can provide the cover you need? If you’d rather speak to one of our agents and go through the screening process over the phone, we’d be more than happy to assist you. You can call us on 0800 068 0060, where one of our advisers will take you through the process step by step. (Opening hours between 8am-8pm Mon- Fri, Sat 9am-6pm and Sun 10am-4pm).

What happens if you don’t declare medical conditions for travel insurance?

If anything arises from a pre-existing medical condition that you didn’t tell us about, then you will not be covered. You should tell us about all conditions when arranging your cover, and it will then only be valid if we have agreed to cover it. If we are unable to cover a pre-existing medical condition, then you will not be protected for any directly or indirectly related claims arising from the condition.

You should also notify us if you have been taking any medication or tablets, or if you have had surgery, received any treatment or undergone any medical investigations or consultations. These could require you to pay an additional premium, but not declaring them may invalidate your cover.

What if I have a new medical condition after taking out a policy? 

If you experience a change in health after you have secured a policy with us but before you travel, then you should declare it if you want it to be covered by your travel insurance. You need to notify Customer Services as soon as you are aware of your change in health, and it would then need to be accepted by us, otherwise your claims could be declined.

If we are unable to give you cover for your change in health, then you have the option to either make a cancellation claim for your trip or cancel your policy with us and receive a pro rata refund depending on the length of time remaining on your policy. Full details of this are available in your policy documentation.

Do I need to declare pregnancy as a medical condition? 

Pregnancy is not a medical condition and you don’t need to declare it when getting a travel insurance policy with us. Before your holiday, you should still check with your doctor or your midwife to verify that they are happy for you to travel abroad.

You are covered for complications of pregnancy or instances where you were unaware that you were pregnant when buying your insurance and are advised not to travel by a medical practitioner.

You can travel at any stage of your pregnancy and still be covered by us, providing you are not travelling against the advice of a medical professional or against any provider’s own travel restrictions. It’s worth checking with your airline or travel provider ahead of the holiday to check whether you would be allowed to fly.

Travel insurance cover for specific pre-existing medical conditions

Do I need to declare asthma for my travel insurance cover?  

If you have been diagnosed with a form of asthma, then you should declare it when entering your pre-existing medical conditions. A standard policy would not cover you if you experience an asthma attack, or if your inhaler gets lost or damaged.

We have a few options that you can choose from when adding your condition online – asthma, mild asthma and cardiac asthma. Once you have selected the condition, you will be asked a few questions to help determine whether we can offer cover for your condition and if you are required to pay additional costs for the cover.

If you can’t find an accurate match for your condition online, you can get in touch by calling us on 0330 024 4479.

Do I need to declare diabetes for my travel insurance cover? 

An estimated 4 million people in the UK are living with diabetes and many travellers will be concerned that they might not be protected if they experience complications while travelling abroad.

You should get diabetes included as a pre-existing medical condition in case you end up needing medical attention because of your condition while travelling abroad, you might not be protected by a standard travel policy.

There are several options to choose from if you are looking to get diabetes included in your travel insurance cover. You can choose either type 1 or type 2 diabetes during the online screening process, as well as diabetes insipidus, diabetes mellitus and sugar diabetes.

You will then need to answer a few medical screening questions to help determine whether we are able to cover your condition and if you would be required to pay a premium for the cover.

Can I get travel insurance after having a heart attack or other heart conditions? 

You can get travel insurance cover with us if you have previously had a heart attack or other heart-related conditions, depending on certain requirements.

Whether your medical condition is accepted by us will depend on the outcome of the screening process.

When applying for travel insurance online you will be asked some questions about your condition and this will help us determine whether we are able to cover your medical condition.